Baltic Brewing Supplies is a premium brewing goods wholesaler with the customer relations policy of a family business, providing all the ingredients a brewery needs while doing things like we’d like them done. In fact, you could say we give B2B a new meaning, because we’re a brewer-to-brewer business – knowledgeable about our field and perfectly able to speak the same language with our customers. We know what makes them boil over and we know how to cool them down.
We create relationships based on trust, respect and mutual goals with brewhouses of all sizes, offering high quality raw materials, fast service and flexible conditions – all the support a brewery needs to succeed. Enriching the craft beer scene is just a tasty little consequence that we ourselves thoroughly enjoy.
Ordered goods are packed within 24 hours after order submission.
Orders are shipped Mon-Fri between 15.00-16.30.
Terms of Delivery
Version Date: 10th May 2022
These Terms of Delivery (hereinafter ToD) of Baltic Brewing Supplies OÜ, registry code 14064357, address Punane 42, Tallinn 13619, Estonia, e-mail email@example.com (hereinafter BBS) establish the conditions and principles of delivery from the BBS to you, the Customer (together referred to as the Parties), the goods offered by BBS (hereinafter the Products). The ToD are an integral part of the Order(s) (as drafted and signed separately with the Customer) under which the BBS and the Customer further agree on the details and specifics of the sales of Products. Should there be any discrepancies between the Order(s) and these ToD, the Order(s) shall prevail to the extent contrary to these ToD. The Parties hereby acknowledge that these ToD together with the Order(s) constitute the entire agreement between the BBS and the Customer regarding matters of delivery.
1. GENERAL PROVISIONS
1.1. The Customer essentially has two (2) choices for delivery:
1.1.1. delivery is organised fully by the Customer without any involvement nor responsibilities assumed by the BBS. In such an event and based on the Customer’s Order(s), the BBS shall confirm the Order(s) and accordingly prepare the Order(s) at its warehouse at the location communicated by the BBS to the Customer, commonly at the address provided above, for the pick-up of Products by the Customer. Consequently, the Customer needs to wait for the confirmation by the BBS that the ordered Products are ready for pick-up. By default, the earliest possible time for a pick-up is commonly at the next business day from the confirmation of the Order(s), unless otherwise separately agreed by the Parties;
1.1.2. delivery is organised by the BBS on behalf of and based on the instructions by the Customer, whereas respecting the terms and conditions offered by the third party for delivery services independent from the BBS (hereinafter the Delivery Service Provider).
1.2. These ToD further regulate the delivery choice described in section 1.1.2. as there is no connection to the BBS regarding delivery choice described in section 1.1.1.
2.1. Since the BBS is not a transportation/logistics company, the BBS shall solely advise the Customer regarding the delivery options and upon the request of the Customer, the BBS shall organise the delivery of Products to the Customer. The BBS can recommend to the Customer potential Delivery Service Providers.
2.2. All delivery times suggested by the BBS are only indicative, and they do not constitute a legal obligation towards the BBS. Consequently, the BBS has no liability to the Customer for any related loss due to deliveries arriving at a different time than the estimate. The Products shall be delivered to the Customer within a reasonable time, however, it needs to be emphasised that BBS is not in control of the Delivery Service Provider and therefore the BBS cannot be held responsible for the actions and/or inactions of the Delivery Service Provider. Accordingly, should there occur any exceptional or unexpected circumstances regarding the delivery, the BBS aims at notifying the Customer about them as soon as possible after becoming aware of them. The BBS shall agree on a new delivery time with the Customer if circumstances require. However, if any delays are caused by the BBS, e.g. due to the insufficient stock of Products or issues in organising the delivery caused by the BBS, the Customer will be notified by it at the earliest opportunity upon the occurrence of such delays.
2.3. The Customer is required to provide the BBS in written form at least three (3) business days prior notice about its intention and decision to place its Order(s) for the BBS to properly prepare the confirmation of the Order(s) and prepare the Products for pick-up. The BBS, however, during regular working hours, aims to prepare all the matters connected to the Order(s) and Products, i.e. confirmation and preparation within twenty-four (24) hours upon receipt of the Order(s). Once the Order(s) have been confirmed by the BBS, they cannot be changed anymore, therefore, any additions of Products to the Order(s) are considered as separate/new Order(s) subject to additional fees and other applicable terms and conditions, such as delivery estimates. Order(s) submitted later may be grouped together with the earlier Order(s) upon separate agreement by the Parties, however, the Customer acknowledges that this may significantly prolong the delivery of such grouped Order(s).
2.4. Delivery of Products can be delayed due to events which are not under the control of BBS, its suppliers and/or Delivery Service Provider, such as natural disasters, government-related activities, breach of obligations by sub-contractors or incorrect delivery instructions provided by the Customer. Regarding the foregoing, the BBS cannot be held responsible for any delays or failures to deliver the Products.
2.5. Upon delivery, the Customer is obliged to inspect the Products for damages and report any deficiencies accordingly back to the BBS without undue delay and with clear evidence of issues. Failure to provide sufficient proof within three (3) business days from the receipt of the delivery shall release the BBS and its partners completely from liability unless otherwise stated and required by the applicable laws.
2.6. From the moment the proper delivery conditions are met, i.e. the Products are picked up by the Delivery Service Provider and delivered to the agreed destination, all the risks associated with the Products shall lie with the Customer unless there were issues already before the event of delivery to the Customer. For the latter, the Customer needs to provide detailed evidence as soon as possible respecting the deadlines provided in section 2.5. above.
2.7. For the sake of clarity, the BBS and the Delivery Service Provider are by default separate and independent legal entities and therefore although the communication and coordination for delivery is commonly done through the BBS, the Delivery Service Provider is independently responsible for the delivery from the pick-up from the BBS to the proper hand over of the Products to the Customer.
3. PRICING AND PAYMENTS
3.1. Prices for the delivery and related customs services mediated by BBS are subject to adjustments from time to time depending on the price changes on the market and as provided by the Delivery Service Provider. Potential price changes shall not affect the Order(s) already confirmed by the BBS and accordingly invoiced.
3.2. Prices for the packaging and handling applied by the BBS have been established separately and applied accordingly to the Order(s), indicating the fees as well as the terms and conditions under which such fees are applied. Prices for the packaging and handling are subject to adjustments from time to time upon such a decision by the BBS and as duly notified to the Customer upon submitting the Order(s) by the Customer. Potential price changes shall not affect the Order(s) already confirmed by the BBS and accordingly invoiced.
3.3. The Customer hereby acknowledges that the basis for fulfilling Order(s) that are provided to the Customer on a pre-paid service model, separately agreed by the Parties, is the actual receipt of the payment by the BBS (not the payment confirmation issued by the Customer). Accordingly, if the Parties are working based on the pre-paid service model, the receipt of the payment by the BBS is considered as an order confirmation and therefore the Order(s) shall be fulfilled only after receiving the corresponding payment in accordance with the terms and conditions of such pre-paid service model agreed between the Parties. In the event of the receipt of the payment, the Order(s) are commonly fulfilled within twenty-four (24) hours from the receipt of the payment as checked daily by the BBS.
3.4. The prices are exclusive of the value-added tax (VAT) and any similar additional taxes applicable under Estonian laws which shall be separately calculated and added to the sums on the invoice upon formalising the Order(s). The Customer provides to the BBS full information about its VAT status, including the number and any additional relevant data, and confirms that the VAT is valid during the time of the Order(s) period. The Customer is obligated to inform the BBS of any changes regarding the VAT related information without undue delay. The Customer is fully responsible for any VAT related information, including the validity of the VAT status it has declared to the BBS, and the Customer is obligated to compensate any costs to the BBS related to the foregoing in the event the Customer has not fulfilled its obligations fully nor provided correct information regarding the VAT status.
3.5. The BBS reserves a right to correct any erroneous pricing on the invoice as soon as clearly detectible mistake was or should have been discovered also by the Customer, for instance, if the price is clearly too low compared to what is commonly known for such delivery service.
3.6. The BBS cannot be held responsible for any local taxes or other fees that may occur to the Customer. Accordingly, the Customer is fully liable for paying such local taxes and other possible fees upon delivery of the Products.
3.7. The payment conditions, including the payment period shall be further specified in the Order(s) and invoice done under the Order(s). The Customer is obliged to pay any pending invoices during the specified payment period.
4. FINAL PROVISIONS
4.1. By entering into contractual relationship, the legal representative of the Customer shall assure to have relevant rights and authority to enter into binding agreements. The legal representative of the Customer shall also, via e-mail, provide the BBS a list of its representatives or upon the request by the BBS confirm specific individuals and companies who are authorised to submit and manage Orders with the BBS on behalf of the Customer, including if specific third parties to the Customer, such as contract brewers, are allowed to initiate Order(s) that are ultimately paid by the Customer. Such a list of authorised representatives may be updated from time to time, and it is the responsibility of the Customer to communicate the correct information to the BBS in a timely manner. Should the Customer fail to provide up-to-date information about authorised representatives to the BBS and the BBS has in good faith fulfilled Order(s) based on the information the Customer has forwarded to the BBS, the Customer shall be fully responsible for any Orders done under such circumstances.
4.2. The main mean of communication in this cooperation shall be the e-mail unless the applicable laws do not require a written form to be used for legally binding communication or these ToD do not require a written form. Notices forwarded electronically shall be considered delivered at the latest the next day from being sent. Notices sent via mail shall be considered delivered after seven (7) days from being sent.
4.3. Any information exchanged or received in the context of the cooperation between the Parties must be treated confidentially by the Parties. The BBS and the Customer shall maintain confidentiality of all confidential information and communication, and without obtaining the prior written consent of the other party, it shall not disclose any relevant confidential information to any third parties, except for the information that: (a) is already publicly available; (b) is under the obligation to be disclosed pursuant to the applicable laws or upon the legitimate request of the authorities; or (c) is required to be disclosed to legal advisors who are subject to confidentiality obligations. The Customer shall not use any such confidential information for any purpose other than to perform its obligations under the Order(s) and these ToD. The confidentiality obligations of the Parties under this section 4.3. shall survive the expiration or termination of the respective Order(s) and cooperation between the Parties.
4.4. The Customer cannot assign or otherwise transfer the Order(s), including payments for the Order(s), to any third party without prior written approval by the BBS.
4.5. The BBS may sub-contract its obligations and/or transfer any claims to third parties under these ToD and the Order(s) whether in whole or in part, to the extent permitted by applicable laws.
4.6. The performance of duties by the BBS hindered by the events not under control of the BBS as referred to in section 2.4. above shall be extended accordingly for the period such events occurred without any repercussions to the BBS. The BBS shall try to assist solving the events not under its control as soon as possible.
4.7. Any failure of the BBS to exercise its rights timely under these ToD and the Order(s) shall not constitute a waiver of exercising such rights, and the Customer shall not be released from its obligations to perform the obligations to the highest level of compliance to these ToD and the Order(s).
4.8. If any of the provisions in these ToD or the Order(s) proves to be invalid or unlawful, it does not affect the applicability of other provisions of the referred documentation.
4.9. The BBS has the right to terminate the business relationship without prior notice should the Customer be in a material breach of any of the obligations under these ToD and/or the Order(s).
4.10. All matters not regulated by these ToD shall be negotiated in good faith between the Parties as they arise, and they shall be executed among the Parties as agreed in written form.
4.11. The BBS retains all rights to amend these ToD from time to time and make the latest version of these ToD available to the Customer on the website of the BBS or a digital copy of these ToD are sent via e-mail upon such request by the Customer. It is the responsibility of the Customer to make sure they are acquainted with the latest version of the ToD.
4.12. In the event of any disputes regarding the cooperation as agreed by the Parties to the Order(s) and these ToD, the BBS and the Customer shall try to solve any issues by way of negotiations. If the negotiations fail, the dispute shall be referred to the courts in the Republic of Estonia. The applicable laws to the cooperation under these ToD and the respective Order(s) between the Parties shall be the laws of the Republic of Estonia.
To place your orders, please email us at firstname.lastname@example.org.
As a hop supplier with deep roots in the brewing scene, we understand the difficulties related to hop contracting and this is where we can offer a personal approach and reasonable flexibility. It’s our standard practice to monitor all hop contracts and offer solutions for those whose needs have changed.
Why us? Here’s why:
- Wide range of hop varieties from the US, Australia, New Zealand, Germany, Czech Republic, Slovenia and the UK
- Different hop formats: T90 pellets, BBC Pure Hop pellet™, Lupomax®pellets, Incognito® and Spectrum extracts
- Flexible call-off terms without any limitations during the contract period
- No minimum contract amounts
- Priority access to experimental varieties and discounts on spot hops for contract customers
- Fast delivery and full traceability of the hops
- Barth Haas Guarantee for hops and advanced extract products
- Fast and reliable technical support
If you like the sound of that, get in touch with one of our sales managers to find out more. Feel free to send us a contract request for price information or ask for a full list of varieties that we carry.